Solution 05 — Communication Systems

Connecting People.Powering Communication.

Connected Operations. Seamless Communication. Enterprise Reliability.

We design, install and support the telephony, intercom, paging, wireless and collaboration systems that keep Government, PSU, industrial and enterprise teams in touch.

  • Government
  • PSU
  • Industrial
  • Enterprise
Illustrative communication hub diagram A central communication hub connected to six channels: telephony, collaboration, wireless, paging and public address, intercom, and control rooms. Communicationhub Telephony Collaboration Wireless Paging & PA Intercom Control rooms

Six channels, one communication network

Choose a channel to see what it covers and how a message travels through it.

Enterprise Telephony

Centralised voice communication for every floor, building and site, built on IP PBX and enterprise telephone systems.

  • IP PBX and enterprise telephone systems
  • Extensions across floors and sites
  • Centralised voice management
  • Gateways to external lines
  1. Desk phone
  2. Network
  3. IP PBX
  4. Gateway
  5. External line

Unified Communications

Voice, video, messaging and collaboration brought together, where applicable to the organisation's tools and needs.

  • Integrated voice, video and messaging
  • Desktop and meeting-room collaboration
  • Integration with the telephony system
  • Planned around existing tools and policies
  1. User or room
  2. Collaboration platform
  3. Telephony
  4. Other users

Wireless Communication

Wireless communication infrastructure for people on the move, with radio solutions where they suit the site and are supported.

  • Enterprise wireless communication infrastructure
  • Radio communication solutions, where supported
  • Coverage assessment for sites and campuses
  • Integration with the voice network
  1. Handset or radio
  2. Wireless infrastructure
  3. Gateway
  4. Voice network

Intercom & Paging

Internal communication that reaches the right person or area at once, with public address integration and paging.

  • Intercom stations for internal calls
  • Paging and announcements
  • Public address integration
  • Interfaces with the telephony system
  1. Station or phone
  2. Controller
  3. Zones and speakers

Industrial Communication

Communication that supports plant operations, specified per site for the environment and the way the plant is run.

  • Control-room communication
  • Plant-floor and field communication
  • Specified for the site's environment
  • Coordination with the industrial network
  1. Field station
  2. Plant network
  3. Control room
  4. Operators

Communication Infrastructure

The cabling, endpoints and gateways underneath every channel, integrated with the rest of the site's systems.

  • Voice and data cabling
  • Phones, headsets and communication endpoints
  • Gateways and system interfaces
  • Integration with IT, networking, security and AV
  1. Endpoint
  2. Cabling
  3. Switching
  4. Gateway

Where communication cannot fail

In a control room or on a plant floor, a missed call is an operational risk. Industrial communication is specified around the site's environment, procedures and existing network.

  • Control-room voice communication for operators and supervisors
  • Plant-floor and field communication, with paging and public address integration
  • Interfaces to the industrial network, planned with industrial networking
  • Power for communication equipment, coordinated with electrical infrastructure

What carries every call

Four layers, each depending on the one below. We plan them together so voice stays clear from the handset to the gateway.

  1. Applications & collaboration

    Voice, video, messaging, paging and announcements.

  2. Communication endpoints

    Phones, headsets, intercom stations and wireless handsets.

  3. Call control & gateways

    IP PBX, interfaces to paging and public address, and links to external lines.

  4. Cabling & network foundation

    Voice and data cabling, switching and the connectivity every system shares.

From first conversation to ongoing support

Deployment and support follow six stages, each one confirmed with you before the next begins.

  1. Assess

    Requirement assessment: who needs to talk to whom, where, and what already exists.

  2. Design

    System design covering platforms, endpoints, cabling and interfaces to other systems.

  3. Install & configure

    Equipment installed and cabled, then configured to the agreed numbering and call plan.

  4. Integrate

    Telephony, intercom, paging and other systems connected so they work together.

  5. Test & commission

    End-to-end testing against the design, then commissioning and handover with documentation.

  6. Support

    Maintenance and support arranged around how the client operates.

Communication for the places that depend on it

  • Government Departments

    Reliable voice across offices, counters and public-facing facilities.

  • PSU Establishments

    Communication spanning plants, administrative blocks and multiple sites.

  • Industrial Plants & Control Rooms

    Operator, plant-floor and field communication for ongoing operations.

  • Utilities & Energy

    Coordination between control centres, stations and field teams.

  • Institutional Campuses

    Intercom, paging and telephony across academic and residential blocks.

  • Enterprise Offices

    Telephony and collaboration that scale with teams and locations.

Why clients choose Bharatedge for communication systems

Planned around people

We begin with who needs to reach whom, then choose the systems to suit.

One accountable team

Communication, networking, electrical, IT, security and AV delivered together.

Integration first

New systems are designed to work with the network and equipment already on site.

Tested and supported

Documented handover, then support arranged around your operations.

Capabilities such as unified communications and radio depend on the platform chosen and the site, and are confirmed during requirement assessment.

Communication systems questions

01What do communication systems cover at Bharatedge?

Enterprise telephony and IP PBX, unified communications, wireless communication, intercom and paging, industrial communication, and the voice cabling, endpoints and gateways that connect them, along with deployment and support.

02Can you replace or extend an existing telephone system?

Yes. We survey the existing system and network first, then recommend whether to extend, integrate or replace it, so that service continues while the change is made.

03Can intercom, paging and telephony work together?

They can be integrated where the chosen equipment supports it. We design the interfaces between telephony, intercom, paging and public address systems at the planning stage.

04Do you support industrial sites and control rooms?

Yes. Communication for plants, control rooms and industrial environments is specified per site, taking account of the environment, the operating procedures and the existing industrial network.

05How do you choose the equipment and platforms?

Selection follows the project's scale, budget, tender or specification requirements, and long-term support needs, rather than a fixed catalogue.

Need to connect people, sites or operations?

Tell Bharatedge Technologies who needs to communicate and where, and we will propose the systems to connect them.